Constituent Engagement as Qualitative Research – Voice/Mail Podcast

In this episode of the Voice/Mail podcast, Anne Meeker, former district staffer and current Deputy Director at POPVOX Foundation, sat down with our executive director Chelsea Mauldin to discuss constituent engagement as qualitative research, the policymaking cycle, institutional knowledge transfer, and more.
Better Forms for a Better Democracy

Design as Governance – Design Observer Podcast

Designing Thoughtful Public Services – Service Design Show Podcast

Bridging Disciplines: Service Design and Product Management

In the latest issue of Touchpoint, the journal of service design, PPLers Brielle Mariucci, Meera Rothman, and Isabelle Bradberry reflect on how PPL integrates product management into public sector service design—and the benefits of doing so.
Design for Society Podcast Episode with Chelsea Mauldin

How We Built a Groundbreaking Public Research Platform to Catalyze Human-Centered Policymaking

Layer Cake Zine

What to Do Before You Engage With the Public: Apolitical Workshop

PPLers Judy Park Lee, Cesay Camara, and Nia Holton-Raphael lead a workshop on ‘what to do before you engage with the public.’Policymakers and nonprofit leaders are increasingly interested in working with designers to help create public policy and deliver social services. Meanwhile, at any given time, 15% of the American public is officially living in poverty – on less than $24,000 a year for a family of four. What tools and approaches do service designers need to deliver impact for public-sector clients and partners, while generating real value for poor and vulnerable communities?
Making Meaningful Change in Government – Rosenfeld Review Podcast
