Medicare Decision-Making
Healthcare & the Digital Divide
Understanding New Yorkers’ Digital Service Needs
Design Patterns for Mental Health
Supporting Small Business Accessibility in New York City
Understanding Childhood Obesity
NYC Well Design Tools
Roundtables on Community Health Strategy
Improving Beneficiaries’ Medicare Experience
0 Hours of user interviews 0 Rounds of design research conducted 0 Towns engaged for user research Project Background In 2010, the firms of PPL founders David Gibson, Chelsea Mauldin, and the late Sylvia Harris participated in an evaluation of Medicare communications. Their preliminary goal was to identify ways to improve Medicare beneficiaries’ engagement and […]
